Privacy Policy

Effective date: 21 November 2025

Welcome to Gonzay (https://gonzay.co.uk/). Your privacy matters. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This policy applies to data collected via our website and related services.

1. AI-Free Statement

Gonzay is an AI-free site for user data processing: we do not use automated decision-making systems or external artificial intelligence services to process personal data collected through this website. Any content moderation, personalization, or analysis performed by Gonzay is done by human reviewers or by standard non-AI tooling (for instance, traditional analytics scripts described below).

2. Information We Collect

2.1. Information you provide

We may collect personal information you voluntarily provide, for example when you contact us, sign up for newsletters, submit feedback, or otherwise communicate with us. This may include:

  • Name
  • Email address
  • Any other information you choose to provide in messages or forms

2.2. Information collected automatically

When you visit the site we automatically collect certain information about your device and usage, such as:

  • IP address (collected in anonymised/aggregated form where possible)
  • Browser and device type
  • Pages visited, time on site, referrer URL, and other standard web analytics data

2.3. Cookies and similar technologies

We use cookies and similar technologies to improve site functionality and analytics. Cookies are small files placed on your device. You can control or delete cookies via your browser settings. If you disable cookies some parts of the site may not function as intended.

Third-party cookies: We may allow reputable third parties (such as analytics providers) to place cookies on your device. See the “Third-party services” section below.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Operate, maintain, and improve the website
  • Understand and analyse usage and trends to improve content and features
  • Comply with legal obligations

4. Legal Basis for Processing (UK/EEA residents)

If you are located in the UK or the EEA, we rely on one or more of the following legal bases to process personal data:

  • Consent — where you have given clear consent for us to process your personal data for a specific purpose (for example subscribing to a newsletter)
  • Contract — where processing is necessary to perform our contract with you
  • Legitimate interests — for example to improve our website and provide secure services (we always balance our interests with your rights)
  • Legal obligation — where required by law

5. Third-party Services & Links

We may use third-party services for analytics, hosting, email delivery, and other site functionality. These providers may collect or process personal information on our behalf. We choose reputable providers and require that they protect personal data according to applicable laws.

This site may contain links to third-party websites that have their own privacy policies. We are not responsible for their content or practices — please review their policies directly.

6. Analytics and Tracking

We use web analytics to measure and improve site performance. Analytics providers may set cookies and collect aggregated usage data. Where possible we configure analytics to minimize personal data retention/collection and to anonymise IP addresses.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or to comply with legal obligations. When data is no longer required it will be securely deleted or anonymised.

8. Data Security

We implement reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. However, no internet transmission is completely secure — we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Right to access: request a copy of the personal data we hold about you
  • Right to rectification: request correction of inaccurate data
  • Right to erasure: request deletion of your personal data (subject to legal exceptions)
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details below. We may need to verify your identity before fulfilling requests and may respond within the timeframes required by applicable law.

10. Children

Our site is not directed at children under the age of 13 (or other age required by local law). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will take prompt steps to delete it.

11. International Transfers

Personal data may be processed and stored in the UK or in other countries where our service providers operate. When we transfer data outside the UK/EEA we ensure appropriate safeguards are in place (for example, standard contractual clauses or other lawful mechanisms) to protect your data.

12. Changes to This Privacy Policy

We may update this policy from time to time. If changes are material, we will post a prominent notice on the website and update the effective date above. Continued use of the site after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, requests, or privacy concerns, please contact:

Gonzay
Email: info@streameastca.com (replace with your official contact email if different)
Website: https://gonzay.co.uk/

14. Jurisdiction

This Privacy Policy is governed by the laws of the United Kingdom. If you are located elsewhere, local laws may also apply in addition to UK law.

15. Disclaimer

This policy is intended to help you understand how we treat your personal data. It is not legal advice. If you require legal advice tailored to your circumstances, please consult a qualified solicitor or data protection specialist.

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