Your insurance admin should feel organised, not exposed.
Gonzay is built around a simple principle: business insurance records should be handled carefully, access should be controlled, and users should know what they can do to keep their account safer.
Security is part of how Gonzay is designed to be used.
Gonzay is a policy management and renewal reminder platform. Because users may store business insurance information and supporting documents, security and responsible access are important parts of the service.
Account protection
Access to account information should be limited to people who are authorised to use the relevant Gonzay account.
Careful data handling
Users should only upload information and documents they are authorised to store, and should avoid adding unnecessary sensitive information.
Practical security
Security is not just a technical issue. Password choices, device security, account sharing and user behaviour all affect how safely an account is used.
Your login is the first line of defence.
Use a strong, unique password for Gonzay and avoid reusing the same password across multiple websites or services.
Do not deliberately share your password with people who should not have access to your business insurance records.
Choose a password that is difficult to guess and is not reused elsewhere.
Keep the computer, phone or browser used to access Gonzay reasonably secure and up to date.
Sign out after use when accessing Gonzay from a shared or unfamiliar device.
Only add what your business needs to manage.
Gonzay is intended for insurance administration. Keeping records focused on that purpose helps reduce unnecessary exposure of unrelated or highly sensitive information.
Policy information
Policy numbers, insurer details, renewal dates, premiums and related administrative information may be useful for managing insurance records.
Policy documents
Only upload certificates, schedules, policy wording or related files that you are authorised to store and that are relevant to the account.
Avoid unnecessary sensitive data
Do not use Gonzay to store passwords, payment card details or other highly sensitive information unless a specific Gonzay feature clearly requires and is designed for it.
No online service can promise absolute security.
Gonzay takes security seriously, but internet services can be affected by software vulnerabilities, device compromise, account misuse, third-party failures or other circumstances outside reasonable control.
For that reason, users should maintain sensible business processes and keep independent copies of records where those records are important to ongoing operations.
Maintain and improve the service with reasonable attention to security and responsible data handling.
Protect login details, devices and access to the account.
Decide who should have access and maintain appropriate internal processes for important records.
Think before uploading or sharing insurance documents.
Check what a document contains
Insurance documents can sometimes contain names, addresses, policy numbers, financial details or other business information. Review documents before uploading them and only store what is appropriate for your use of Gonzay.
Share carefully
If you download or share a certificate, schedule or other policy document, make sure the recipient is authorised to receive it and that you are sending the correct version.
Tell us quickly if something does not look right.
If you believe your Gonzay account has been accessed without permission, notice suspicious activity, or identify a security concern affecting the website or service, contact Gonzay as soon as possible.
Report a security concernDescribe the issue clearly without sending passwords or payment card details.
Include the approximate date and time if known.
Provide enough information for Gonzay to understand which account or feature may be affected.
Security and privacy work together.
Our Privacy Policy explains how information may be collected, used, retained and handled through the Gonzay website. The Cookie Policy explains how cookies may be used.
Privacy Policy
Read how Gonzay handles website and account information.
Read Privacy Policy →Cookie Policy
Read how cookies and similar website technologies may be used.
Read Cookie Policy →Keep your insurance records organised with Gonzay.
Use the platform carefully, protect account access and keep important business insurance information easier to manage.